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The Coveware Advantage
No Hidden Fees, No Commitment
100% Payment Success Rate
Proven expertise and success in decrypting ransomware as well as providing incident recovery from the following: Dharma, THT, Cerber, Cryptolocker, Nozelesn, SamSam, GanCrab and many others.
FEATURES THAT STAND OUT
Input details on your company, and any backups available, and we'll determine your downtime costs of the recovery as well as provide any decryption keys available for known ransomware strains.
Input a few data points off of the ransom notice or encrypted file extension, and we can do an immediate assessment of the case to determine decryption options.
Connect with anyone of our national network of partners to handle the remediation process.
No need to configure cryptocurrency wallets or transact with cybercriminals. We support the transaction while charging you no commission or crypto exchange fees.
WHAT OUR CUSTOMERS ARE SAYING
"Remediating a ransomware incident for a current or prospective client is stressful. The future of the client relationship, and sometimes the operability of the client's business are at stake. It is a lot of pressure for a managed service provider to take on, especially as downtime mounts. Coveware's solution shoulders a lot of that burden, dramatically improving the experience, and most importantly shrinking the time to recover."
- Adam Wipp, Helm MSP
FREQUENTLY ASKED QUESTIONS
1. WHAT INFORMATION DO I NEED TO PROVIDE?
You will need to provide information on both the ransom instructions and on an encrypted file. You will also need to provide identifying information on your company, and an authorized representative of your company.
2. WHY IS THERE NO FEE? WHAT IS THE CATCH?
You are already be extorted. We don’t think you deserve to pay another fee. We will ask that the partner you choose to assist in the ransomware remediation purchase a license to cover you in the future. You do still need to pay for the ransom amount, but we do not charge a fee on top of that.
3. WILL THE RANSOMWARE PAYMENT BE SUCCESSFUL?
There is no guarantee, but one of the benefits of processing a lot of settlements is that we can often detect ransomware strains that release the decryption keys, and others that do not. If we don’t think settling will work, we will advise you not to try.
4. HOW DO I UNLOCK MY FILES?
If the ransomware payment is successful, a decryption key is provided that can be used to manually unlock your files.
5. HOW DO I PREVENT THIS FROM HAPPENING AGAIN?
We will set you up with a local service provider that will run the remediation process. You should listen to their advice and consider acquiring their services after this is all over.