Retained Ransomware &
Cyber Extortion Incident Response

Coveware Incident Response Retainer includes a spectrum of covered events and availability SLA’s including response times. Partnering with Coveware incident response gives your organization a partner that can be trusted to answer the call of duty when ransomware or other types of cyber extortion happen.

Please download our fact sheet, or contact us to learn more.

 

 
 
 
Ransomware incident response time

RESPONSE TIME


Cyber criminals time their attacks to strike when you are most vulnerable. We ONLY offer 24/7/365 response times as nothing else would be sufficient. Trust that our incident response team will answer your call regardless of the hour.

Ransomware incident response triage and assessment

TRIAGE AND ASSESSMENT


Our database of ransomware cases is unparalleled and is at the heart of our business. When you call, you can expect real time analysis and assessment so that a strategy can be set and implemented without delay.

Ransomware incident response cyber extortion negotiations

CYBER EXTORTION NEGOTIATIONS


Our team of trained experts investigate dozens of cases a day. We have developed deep competency in the TTPs that work when negotiating on your behalf. Leverage our experience and focus on other aspects of your recovery while our team handles communications with the threat actor.
Ransomware incident response cryptocurrency ransom payment

CRYPTOCURRENCY SETTLMENT


Our retained service offering provides procurement and disbursement of cryptocurrency as part of the service so that your enterprise does not have to account for buying or holding cryptocurrency. Avoid the operational burden of accounting and handling cryptocurrency by leaving the entire ordeal to us.
 
 


RETAINEd INCIDENT RESPONSE SERVICE PACKAGES

 
Ransomware Incident Response option 1

RESPONSE SLA / RETAINER

  • Guaranteed Response time SLA

  • Written terms & conditions for Coveware Incident Response services

  • Defined per case costs and minimum per year commitment

  • Augment response times with cryptocurrency availability guarantees

  • Coveware IR run book provided to augment your IR plan

  • Access to alerting and research from Coveware

Ransomware Incident Response option 2

NO SLA / FREE

  • No guaranteed service level agreement (SLA)

  • No annual cost

  • Defined per case costs

  • Support provided on a best efforts basis

  • Access to alerting and research from Coveware